PROCESSING TIME

Please allow 1-3 business days processing time for your order to be shipped. During the High Season orders can experience delays to be processed.

Orders are shipped Monday-Friday.  

DOMESTIC DELIVERY TIME - Standard Shipping

Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Boss Bae Lashes is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

REFUSED PACKAGES

In case of refuse packages, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund.

United States Postal Service (USPS)

USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.

FedEx Smart Post is required for all deliveries at military addresses. We cannot guarantee replacement of lost or stolen packages shipped. 

In case of Delays or any situation with your delivery please contact the carrier and filled a claim. Boss Bae Lashes is not responsible for any lost, stolen or delay packages. 

INCORRECT SHIPPING INFORMATION 

We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.

If a package is returned to Boss Bae Lashes due to an incorrect shipping address provided by you the customer, the customer will be responsible for the redelivery cost.  

We are not responsible for lost or stolen packages CONFIRMED TO BE DELIVERED to your address by USPS.

ORDER TRACKING

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become active/update. If you receive your confirmation email after 2 PM MST on a Friday, please allow until the following Monday for tracking to become available.